General Information / Troubleshooting Faxes

Troubleshooting faxes


Frequently Asked Questions

  1. What does the fax log Result "Connection failed" mean?  
  2. What does the fax log Result "Disconnected after permitted retries" mean?  
  3. What does the fax log Result "Document generation error" mean?  
  4. What does the fax log Result "Document loading error" mean?  
  5. What does the fax log Result "Failed to train with any of the compatible modems" mean?  
  6. What does the fax log Result "Far end cannot receive at the resolution of the image" mean?  
  7. What does the fax log Result "Fax transmission not established" mean?  
  8. What does the fax log Result "FS_NOT_SET" mean?  
  9. What does the fax log Result "Invalid ECM response received from receiver" mean?  
  10. What does the fax log Result "Invalid response after sending a page" mean?  
  11. What does the fax log Result "Log entry lost" mean?  
  12. What does the fax log Result "No response after sending a page" mean?  
  13. What does the fax log Result "Received a DCN from remote after sending a page" mean?  
  14. What does the fax log Result "Received bad response to DCS or training" mean?  
  15. What does the fax log Result "Received no response to DCS or TCF" mean?  
  16. What does the fax log Result "Received other than DIS while waiting for DIS" mean?  
  17. What does the fax log Result "The call dropped prematurely" mean?  
  18. What does the fax log Result "The HDLC carrier did not stop in a timely manner" mean?  
  19. What does the fax log Result "Timed out waiting for initial communication" mean?  
  20. What does the fax log Result "Timed out waiting for the first message" mean?  
  21. What does the fax log Result "Unexpected DCN after EOM or MPS sequence" mean?  
  22. What does the fax log Result "Unexpected DCN after RR/RNR sequence" mean?  
  23. What does the fax log Result "Unexpected DCN while waiting for DCS or DIS" mean?  
  24. What does the fax log Result "Unexpected message received" mean?  

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