What does the Hangup Cause "Media Timeout" mean?

Last Updated 3 years ago

This Hangup Cause means the PBX terminated the call because it did not receive any media packets from the remote carrier or endpoint for a period of 60 seconds.

Non-receipt of media packets for that long a period indicates that the call connection with the remote party has been lost.

This is caused by the endpoint you are connected to:

  • Outbound - Party you called
  • Inbound - Party that called you
This is not a problem with the PBX.

Help Topics
  • General Inquiry

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