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Frequently Asked Question
What does the Hangup Cause "Media Timeout" mean?
Last Updated 3 years ago
This Hangup Cause means the PBX terminated the call because it did not receive any media packets from the remote carrier or endpoint for a period of 60 seconds.
Non-receipt of media packets for that long a period indicates that the call connection with the remote party has been lost.
This is caused by the endpoint you are connected to:
- Outbound - Party you called
- Inbound - Party that called you