What does the Hangup Cause "Normal Unspecified" mean?

Last Updated 2 years ago

This Hangup Cause is used to report a normal event only when no other cause in the normal class applies.

The first thing to adjust is your "Transport" setting.

  • If set to "TCP", change to "UDP" and try your call again
  • If set to "UDP", change to "TCP" and try your call again
Depending on your business or home network configuration one or the other may not work.

If making this adjustment does not correct the problem, please contact the Support Team by opening a ticket.

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  • General Inquiry

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