What does the fax log Result "The HDLC carrier did not stop in a timely manner" mean?

Last Updated 2 years ago

This fax log Result indicates the fax service initiated a fax transmission with the receiver, but there was a synchronization (timing) error that could not be resolved.

This could be due to any number of reasons; most common reason is the fax server could not reach the recipient end and therefore could not send the fax.

Try sending the fax again at a different time. Or contact the recipient to inquire if their fax service is working.

If this response persists, please contact the Support Team by opening a ticket.

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