What does the fax log Result "Received other than DIS while waiting for DIS" mean?

Last Updated 2 years ago

This fax log Result indicates the fax service expected to receive the remote fax machine's fax capabilities, but received an unexpected message instead.

This could be due to any number of reasons; most common reason is the fax server could not reach the recipient end and therefore could not send the fax.

Try sending the fax again at a different time. Or contact the recipient to inquire if their fax service is working.

This is not a problem with the PBX.

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