What does the fax log Result "Unexpected DCN after RR/RNR sequence" mean?

Last Updated 2 years ago

This fax log Result indicates the remote fax machine disconnected unexpectedly after indicating that it was not ready to initiate a fax session.

This could be due to any number of reasons; most common reason is the fax server could not reach the recipient end and therefore could not send the fax.

Try sending the fax again at a different time. Or contact the recipient to inquire if their fax service is working.

This is not a problem with the PBX.

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