How do I Answer calls on my Yealink device?

Last Updated 2 years ago

The following buttons will be referenced in this article: Speakerphone, Headset

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Speakerphone

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Headset


Answering When Not in Another Call

Call duration and destination will always appear on the LCD screen for the active call.

To answer a call using the handset:

1. Pick up the handset.

To answer a call using the hands-free (speakerphone) mode:

Do one of the following:

- Press the button with the speakerphone on it. 

  • With the handset on-hook and the headset mode deactivated, press the Answer soft key.
  • With the handset on-hook and the headset mode deactivated, press the line key with the fast-flashing green LED indicator.


    To answer a call using the headset:

    Do one of the following:

    - Press the button with the headset on it.
  • - With the headset mode activated, press the Answer soft key.
  • - With the headset mode activated, press the line key with the fast-flashing green LED indicator.


    Answering When in Another Call

    If you have an active call, and an incoming call arrives on the phone, do one of the following:

- Press the Answer soft key.
The incoming call is answered and the original call is placed on hold.

- Press the button with the downward facing arrow to access the new call.

Press "OK" or the Answer soft key.


The incoming call is answered and the original call is placed on hold.




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